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Leaf FAQ

  • How do I get in touch with customer service?
  • How does Leaf Nature track my movement and sleep?
  • How does Leaf Nature give insights on reproductive health?
  • How does Leaf Nature track ovulation?
  • How does Leaf Nature help me cope with stress?
  • Device compatibility
  • Updating your app and Leaf
  • Permissions
  • How do I read the stress data?
  • Why didn’t my alarm go off?
  • How does the Leaf determine stress sensitivity?
  • Which factors have impact on my stress levels?
  • Will it work if I cycle, do yoga, or other non-step-based workouts?
  • Would I be able to upgrade the Leaf Nature to Leaf Urban?
  • How does the Leaf Nature estimate the calories I've burned?
  • How well does the Leaf Nature work if you can't wear it for part of the day?
  • Main differences between the two Leafs
  • Do I need to tell the app how I’m wearing my Leaf?
  • Will the sold out Leafs be available again?
  • Why is my inactivity alert going off when I’m active?
  • Why do my steps disappear when I input an activity?
  • Why does my sleep quality disappear when I edit my sleep?
  • Why does my awake period disappear after editing my sleep?
  • Flying with Leaf
  • Is it safe?
  • How do I change the battery?
  • Replaceable battery
  • I lost my Leaf, what can I do?
  • How do I transfer my Leaf to another user?
  • How do I delete my account?
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